IDEA SPECTRUM

Application Support Officer at Maroof International Hospital Islamabad

Application Support Officer

About the Role Application Support Officer

Be a crucial part of Maroof International Hospital as an Application Support Officer in Islamabad. Contribute to the technical support of software applications, ensuring end-user satisfaction.

About Maroof Hospital

Primary Duties and Responsibilities

  1. Technical Support Excellence Provide top-notch technical support for software applications through various channels.
  2. Issue Troubleshooting Diagnose and troubleshoot software issues reported by end-users promptly and efficiently.
  3. Timely Issue Resolution Resolve technical issues in a timely and efficient manner, ensuring seamless operations.
  4. Training Sessions Conduct training sessions for end-users to enhance their understanding of software applications.
  5. Client Relationships Develop and maintain relationships with clients to ensure ongoing customer satisfaction.
  6. Collaboration with Development Team Collaborate with the development team to provide valuable feedback on software features and functionality.

Requirements

  • Educational Background: Bachelor’s degree in Computer Science or Information Technology.
  • Technical Proficiency: Strong technical skills, including proficiency in SQL/PLSQL.
  • Communication Skills: Excellent communication skills to interact effectively with end-users and the development team.
  • Team Collaboration: Must be a good team player.
  • Problem-Solving: Strong problem-solving skills with meticulous attention to detail.
  • Prior Experience: Prior experience in hospital technical support is a plus.

Skills Required

  • SQL
  • Problem Solving
  • PLSQL

Office Location

Maroof International Hospital, F-10 Markaz, Islamabad

How to Apply maroof international jobs in Islamabad

Interested candidates can share their resumes at jobs@maroof.com.pk. Join us in delivering exceptional healthcare through robust application support!

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